@reggaemuffin, thank you for bringing such an important issue for discussion close to our hearts and pockets. Wasn't really discussed during the latest witness forum. I concur with @aggroed. At this time, the jello analogy may be appropriate on trying to address the SBD/SP issues (although I am still a pupil here). I do see the need of ongoing assessment of such. Strongly agree re substantially growing and as important, retaining user base.