The Business Case Project Title

There are many ways to organize and present the introduction or opening of a business case document.

here are many ways to organize and present the introduction or opening of a business case document. In general, a business case should include the following components:

TITLE PAGE

The title page contains the title of the business case.

TABLE OF CONTENTS

The table of contents makes the business case document easy to use and understand.

EXECUTIVE SUMMARY

The executive summary reports on organizational issues and outcomes of the business case.

MISSION STATEMENT

The mission statement concisely describes the aim of the project.

OBJECTIVES

The objectives describe clearly and precisely what the project is expected to deliver.

PURPOSE OF THE BUSINESS CASE

The purpose describes the problem or opportunity that the project will address.

SITUATIONAL ASSESSMENT AND PROBLEM STYATEMENT

The situational assessment and problem statement establishes the benefit to the organization for proceeding with the project.

Decision makers are more likely to view the business case document positively if it is easy to use and understand.

A table of contents is an important organizer for the entire document and makes it easier to find information within. Some readers may not be interested in everything and will want to locate specific information quickly.

The table of contents lists the major headings in the business case and the page on which each is found.

QUESTION

Match each component of the introduction to a business case document with its purpose by dragging the letter associated with each component to the description of its purpose. Use each letter only once.

1. Situational assessment and problem statement
2. Table of contents
3. Objectives
4. Mission statement
5. Critical assumptions and constraints
6. Executive summary

Targets:

1. Describes concisely what the aim of the project is
2. Reports on organizational issues and outcomes of the business case
3. Makes the business case document easy to use and understand
4. Describes clearly and precisely what the project is expected to deliver
5. Establishes the benefit to the organization for proceeding with the project
6. Records critical assumptions and constraints made during the planning process

The first option describes the role of the mission statement. It informs the audience of the intent of the business case.

The second option describes the role of the executive summary. It reports on organizational issues and outcomes of the business case.

The third option describes the role of the table of contents. It is an organizer for the entire document and makes it easier to find information. It lists the major headings in the business case and the page on which each is found.

The fourth option describes the purpose of the objectives. They describe what the project is expected to deliver.

The fifth option describes the function of the situational assessment and problem statement. It establishes the benefit to the organization for proceeding with the project.

The sixth option describes the role of the critical assumptions and constraints section of the business case.

I have been teaching and training agents, team leaders, supervisors, managers and admins of call centers and other businesses in BPO related fields. This series, comes as a result of that experience. I have more than 4,000 modules that I plan on sharing here. This is # 006-16

---