Ah okay.
If you can create a forum on @tokenbb for @threespeak, even if I am the only user, it will probably help you organise the feedback you receive.
As important as this issue is (the long processing time for payments), the other issue I raised about users being redirected away from the watch page of the video they are watching when they sign in is even MORE important and is actually imperative to fix, since your content producers are probably not getting all of the upvotes they deserve.
I stopped trying to upvote @threespeak videos because of that a long time ago, and some of the new users from @atheistrepublic, if they onboard some of their members, might experience the same thing.