Thanks so much for the tips @galenkp. I joined the engagement league and saw how I stacked up against the pros who know what to do. I've learned a lot from reading posts like yours with useful tips. And, I must say I've heard a bit of this from several different sources.

So my conclusion is that it must be true if all I read form different people are singing the same tune. In effect, it must work. So give it a try. That's what I'm doing.

Take care, and have a great rest of your weekend.