Your spilled coffee illustration is superb. I agree with you @nuridin. As much as we can try to justify the intention behind, if we didn't exercise empathy and put ourselves in others' shoes, then we didn't. After that, we have to sort out with more emotional energy and the hard feelings may not be cleared totally whereas we could have avoided in the first place. Good write!
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Thanks for sharing @happycrazycon.... Yes, you get it all right and I'm not surprised... You're the queen of empathy... with that last post of yours, you nailed it.. I wish every single steemian here read your empathy post and apply it. Very valuable and can make a difference with people's lives.