I've never had a crash or anything to do with Cortana on my Windows 10 Pro desktop. No forced updates on the Pro version. And under the hood it's more secure and stable than earlier versions. You don't need a third-party antivirus and other third-party utilities anymore. I put off upgrading from Windows 7 until my hard disk crashed and it wasn't free anymore, but it works better than I expected. Except for some missing Canon drivers.
Microsoft allows a lot more variety in configurations and hardware than Appple. So you don't get guaranteed quality, but you can improve performance significantly by adding more RAM, for instance. My Dell desktop from 2013 now has 16 GB RAM after I filled the empty slots, so yeah, I'm not impressed by the Surface Laptop specs.
No doubt PCs offer more versatility and potential for upgrades.
Windows 10 for me has caused a lot of issues, and has left me feeling very annoyed lol, I am glad to hear that you have had a better experience. 8 gb ram would have made this product much more appealing, I do like the design though, very sleek. Thanks for reading!