webmd = ridiculous visits. Patient presented to me (in the ED) with chronic anosmia.... sir what are you worried about? Cancer. Sir what kind? I dunno check me for cancer. Sir... checking you for "cancer" as the cause of your chronic anosmia is best managed by your primary care doctor. Have a nice day.
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Patients literally have no idea what an ED is for sometimes. I've seen multiple presentations for sick certificates... we just make them wait 4+ hours in the waiting room. Triage 5 and bring in everyone else first.
I've started asking what their emergency is. Needing a pregnancy test is not an emergency. My favorite time of the year is around Passover when I get to ask "why is this night different than all other nights"