You summed up in 3 paragraphs what they can't see in many months of people trying to give them the info. You are spot on with your analysis and able to see clearly from literally one post+comments. I wish they would do that too, but based on the past history, I think my words will be dismissed too.

I want to thank you very much for the kind words about me too. It isn't often that someone pays me a compliment like that, and I will certainly take it for sure :) ...

Thank you so much @practicalthoughts for stopping by, for weighing in, and for adding to the conversation in a productive manner! :)