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RE: How can we handle aggressive situations without getting aggressive ourselves?

You are perfectly right. We should just learn to control our temper, our anger should also be controlled. We should not react angrily. We should try to stay cool like you said. We should sometimes smile when you are about to be angry as this will also help to control your temper or nevertheless we should walk away frim that moment at that particular time

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I agree but sometimes it can be difficult.