I think support groups are useful and i'm not vouching for any specifc one. I believe they Help train newer users and get them integrated into blockchain AND blogging, which many people are new to. If the Steemit community is to grow, like it or not, being a blogger is sort of almost necessary, especially for none cash investors, a skill that many don't have at first. In this light, I find support groups useful.
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I can see your point, but I think what sometimes happens is the "support" groups manipulate the newer, more inexperienced users.
Thankfully, blockchains promote transparency.