Hi Steemians!
I am writing to you on behalf of my friends don't lose their password but They can not login their account on steemit
I have watched on steem.slack.com and bitcointalk.org. I know there are a few you can not login your account whether you don't lose your password.
With reference to, seems to be a universal problem.
About me:
When I have updated to my password. After I log off my account. I tried to logged back with my password , and I can logged successfully on Steemit and I saved my password on the Google Chrome and I saved my password in notepad.txt on my computer. and more: I used to TrueCryp.exe to archived of notepad.txt for safe ( this file have content of my password )
After, I turned off the my computer and go to sleep and the next day, I can not log into my account successful. At the time, I do not understand and I am tried to logged again but alert: "incorrect password" whether I've entered the correct password
I learned about IT(Information Technology) and I'm playing the BTC, ETH, etc..., so I know, the password is very important.
Dear Mr: @Ned, "steem" CEO of Steemit
We are interested in obtaining our account. We would be most grateful if you would look into this matter as soon as possible. seems to be a universal problem.
Should you need any further information, please do not hesitate to contact me.
Thanking you in advance…
My English is not good. Sorry about that.
TonySon
Respectfully yours.