Yes exactly, like on every other social media service.
There is rarely a response to the user feature requests that get posted here, there have been complaints since it happened and they have been ignored.
Perhaps you could become the Pied Piper for the Social Media User's Bill of Rights? A user friendly campaign like that might get you a bunch more followers.
I don't think I would quite go that far. Steemit Inc. is a private company, after all and at the end of the day, they can make it however they wish. I'm looking forward to seeing more competition in the marketplace because, for now, we're stuck in a monopoly and there's little incentive to provide top-not service.