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Okay thanks. Yeah I wish I knew about how the platform works to give some advice. My only possible work around is a new account, obviously you need a phone number for that but hopefully someone doesn't mind lending you theirs as you only need it for the code

Thanks, but thats not really an option for me, i want my screen name and my work done so far, if they dont fix it, then its not really worth staying in the long run anyway. We shall see what they do.