Luke the Mascot is too easy. It has to be a dead, decaying fish belly up in the water.

The twitter response from steemit was amazing. Just because a system is decentralized, doesn't mean the customer support shouldn't be professional. Years ago I had a helpdesk group working under me. They would have been fired for a response like that . But then it's an anonymous account, basically. How does a blockchain go down for 8 hours?