Redeeming rewards is not the same as powering down. Redeeming actually increases your Steem Power; it "banks" the SP (as well as the Steem Dollars) that you've earned through posting and curation. (Why Steemit makes you click that button instead of just automatically adding it to your SP balance, I have no idea.)
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i agree, but she had not been moving the redeem sbd into her steem power.... this is the part that many folks miss. and many others are powering down...if you look into their wallets.