Doesn't work!

My second ticket:

Over a week ago I filed ticket 156223 about a missing payment, a double payment and the fact that none of the payouts arrive in my account. During this week I missed two more payments for mining day 22 and 25 and today I should have got mining day 28, which I still did not receive. There seems to be a pattern here; every 3 days I don't get paid and still nothing has arrived on my STEEM account. I would like to know if there is ANY progress being made here and how long you expect this is going to take. I recently got an email from your marketing dept. telling what an amazing team you have. If you really believe so then prove it by getting this problem solved today.

Their reply:

Thank you for contacting us again.
Unfortunately, our IT team is still working on this.
We are sorry for the inconvenience.
No worries, you will receive all payouts, just please bear with us patiently until we resolve this issue.
We will get back to you as soon as possible.
Thank you for your patience and understanding!

Running out of patience and understanding!
Nothing received until now.