It is sad when authors that post good content leave because they are not noticed. We have to remember that this is a social platform and without being social and interacting with others it is not possible to succeed. So like you say, commenting is important, maybe even more important than publishing lots of content on your own page.
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Great points @fanstaf.
While we have a responsibility to open ourselves up to newcomers and help them out, we also need to remember that many come on here with misguided expectations.