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1 day or a bit less but since 2 days I am still waiting for a reply

I really hope they get back to me soon. Ive seriously lost $1400 and im pretty upset.

just write to them... I got my information that I have shared so they should come back to me again I suppose so... 900$ for me... so its more or less the same!

Ive just written a second ticket now in hopes that they will help me. I havent even received any sort of acknowledgement from them yet. Im kinda losing hope in my money coming back. Hopefully this all works out for us.

fingers crossed for both