Hi,

I had a friend who opened up an account via Facebook several days ago and it was successful up until the time he tried and logged and it said the username did not exist. He tried again and it said the Facebook account already had an account attached to it and he needed to buy 10 Steem or something to that effect.

It provided a support email which he sent a message to but he has heard nothing back? Is this a larger issue or just a unique thing for my friend and is it fixable?