What the... I really really really don't like exchanges. I keep hearing all kinds of weird stuff and of course, a lot of it is "fake news." Still, I don't trust them. I barely tolerate and use Coinbase because I've been using it for almost two years, it has worked for me, and I need some way to get back into Fake Reserve Notes when necessary. Otherwise, I've used ShapeShift hundreds of times. (Although I did have a major hassle with them that went on for almost two weeks when I wanted to ShapeShift some Steem into Dash. It finally did get resolved.) Hope this helps!