In a course I took about creating product loyalty, we were taught that having a problem and handling it well often creates more loyalty, than not having a problem at all.
Yesterday was a showcase in how many people are engaged and interested in the site, even those who voice frustration were concerned and interested in the outcome.
I know I could be over communicating this message, but I really do see improvement in the communication coming from SteemIt, Inc.
Thank you for the information.
As a point of improvement, I believe at least https://steemit.com/ temporarily should have been displaying some information during such an outage.
All the more reason why top 20's should be developers, or have someone on their team who is! Nice work everyone!
Exactly. And the servers should also be hosted by the witness himself/herself or somebody in the team.
That is a no-brainer. I'd be stunned to hear it was otherwise...is it otherwise?
It is otherwise. :) There is a large witness that rolls out witness servers for other witnesses.
steem power inequality asides, it's everyone's imperative to vote for witnesses that they feel is best suited for the job.
the voting mechanism should be more transparent within the steem website. it has been 4 month that I am using steem and I still don't know how and where to vote....
Go here:
https://steemit.com/~witnesses
thanks! was about to link there too.
Is that the same as someone who deliberately creates a problem, and then handles it well?
(thinking cap on)... in history, who do we know who does that? ::chuckle::
Actually, when you are breaking new ground and developing new industries, mistakes happen. You deal with them, learn, and move on.
That is not the same thing at all as purposely creating/pointing out problems and pretending to fix them. Which is also a strategy used by many. Especially politicians and companies that profit from fixing things. :) The impact is close though.
Politicians. Hmm... I was waiting for that to appear. Yes. I agree with you.
Thank you Steemit, for making my point with every blockchain seizure.
I can't wait for the other "edge cases" to manifest themselves as more "functionality" is bolted on to the shuddering PoS chain.
I know, I know - everyone loves Steemit and anything to the contrary is blasphemy.
I'll see myself out.
It isn't blasphemy at all. It is just really weird to hang aroundthe place if you don't like it and don't trust it and aren't willing to assume the risks.
I am often confused. I don't like myspace, but I never, ever, log in to tell them what I don't like about it.
Seriously? I hang out at myspace every day and tell them what they are doing wrong. Hopefully, one day they will get the message!
I see someone is emotionally invested.
If you can't handle some criticism of Steemit, then what are you going to do when it seizes up like a rusty lawnmower next time?
I'm sure it will be instructive.
lol
haha
Why not enjoy the decline? Being proven right is its own reward, after all.
Also, why would you care? Isn't Steemit glorious and amazing - so much so that you don't have time to reply to me? What? It isn't? Well, whaddaya know...
I reply to most of my comments, not all. check it.
Well said @whatsup!
While we'd rather the incident hadn't happened, such events do show off the strength of the ecosystem. I think people use these incidents to gauge the degree of antifragility within a system. They are demonstrations of its ability to grow stronger from volatility. Good communications can highlight this aspect of the system.
The engagement and interest you mention is, IMO, the secret sauce of any such system. So many projects out there think that the solution to all of their problems are algorithmic-first, and if they can just design the right algorithms, that will solve all of their problems when in reality networks of people solve problems. The most elegantly designed "on-chain governance" will crumble if no one uses the software and likely will collapse when they do use it because then it will be forced to interact with unpredictable and irrational (not in a bad way) human actors. The only way to develop the right algorithms, build the right software, and establish functional governance mechanisms, is to build a network of engaged and interested people who are constantly kicking the tires, providing feedback, and influencing change in a positive direction. We don't just have that, the Steem community is years ahead of the competition. People often make the mistake of thinking that Steem should be defined as what it has been in the past, when the real power of Steem is what we will work together to make it in the future.
That’s well said.
Also see:
How to always win on Steemit!
Bitcoin has also had one major outage which needed manual intervention from the miners - https://github.com/bitcoin/bips/blob/master/bip-0050.mediawiki
Bitcoin used to have a centralized alert system, where urgent messages could be broadcast over the Bitcoin network by anyone having the private keys for the alert system. This alert system has later been removed from the Bitcoin Core client. I think maybe it would make sense to set up some alert system where any of the top 20 active witnesses could send an alert. I don't believe false alerts would be a big problem, since such an alert message (hopefully) would cause the witness to lose votes.
Thanks for the feedback. I don't think witness responsiveness has ever been, or was in this case, an issue but it certainly might be worth considering. It's important to remember that any time that is spent developing one solution is time not spent developing another. As Steve Jobs famously said, "People think focus means saying yes to the thing you've got to focus on. But that's not what it means at all. It means saying no to the hundred other good ideas that there are."
I wish the success of the platform! Hoping you release more youtube videos Andrew; you're a great spokesman.
Yes. @andrarchy
Why not create a video explaining how this problem was fixed?
Thanks! I'll work on it!
True. The alert-system is probably not worth pursuing - but I do believe it's rather important that nodes stays up and serves read-only-requests even if the block production is halted.
Many witnesses have alarms set up if they have missed blocks.
I agree!!
It was nice having the Steemit Twitter page to stay up to date on the status!
Thanks for mentioning the twitter page, I was unaware
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I was happy that there the problem did arose. We are the only blockchain that encounters problem because a) there are so many users using the blockchain,
b) The inevitability of stumbling bugs at rate of upgrades and forks we are expereincing.
It's something that we in fact can be proud. As you said, it's better than not facing any problem at all.
Well said boss
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