Dear Graig! Its probably a software problem that your laptop is crashing! Also do a memory test and disable unnecessarily windows services. Also increase virtual ram to 8GB or 16GB. Have you already used any Windows 10 anti-spyware tools to disable the nasty Bill Gates spyware? So you get more stability!

1. "Fix Windows 10 Privacy" https://modzero.github.io/fix-windows-privacy/
2. "O&O ShutUp10" https://www.oo-software.com/en/shutup10
3. "W10Privacy" https://www.winprivacy.de/english-home/