You are viewing a single comment's thread from:RE: All Steemians get free Byteball tokens! Have you claimed yours yet?View the full contextmekky (49)in #steem • 6 years ago I followed your post, everything was ok until last step... Didn't receive any payment after this
Based on the output it looks like you may have already linked your account to a wallet before?
Yes, I did, but there was some error and payment didn't go thru, so I re-installed wallet. Probably error that can't be fixed?
It probably linked to the other wallet :(
Did you backup your first wallet before deleting it? Maybe the tokens are there.
Yes, I did, but don't know how to access that back up. With what program I can enter backup?
There are instructions in my post for taking a backup. Did you do those steps?
Yes, but don't know how to access that file. It is on my PC.
Yes. Wherever you saved it.