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RE: Technical Difficulties @smartmarket and @smartsteem

in #steem7 years ago

hello, i did 4 transfers for one post, the first and the second are ok, but the 3rd and 4th did not appear on my Smartsteem profile. I didn't get refund for those 2. anyone know? :)

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hey @hardrockebab - have you checked your profile on smartsteem.com?

yes i checked, still nothing :(

We can see 2 deposit of of 0.2SBD each, but 2 deposit of 0.3 SBD are missing

Same here. I'm sure they'll sort it out and everything will be okay - they seem like a good bunch.

Really? Have you also checked your profile on smartsteem.com?

I made a single transfer of 5 SBD a couple of days ago for an article on universal basic income and didn't get the upvote. I made smaller transfers for the same post and the upvotes for them show up.

Hey @penston,

we've checked and we're not sure why but your refund was missing indeed. It has been send now, though. Sorry for the inconvenience!

I knew you'd pull through. ;o)

hello i sent 10 sbd and received 11 $ upvote , and no refund , i checked in smartsteem.com my profile and there is no transactions of today, only monday one, can you check it?

We've send you the refund. Sorry for the inconvenience!

Hey @hardrockebab,

we checked and it seems that in your case this is a visual problem caused by a bug in our system. This bug has been fixed now, but your posts will still not be shown. However they were cast!

Oh ok thanks :)