I'm convinced that there's just two different realities, the one the devs occupy where they do a ton of work that no one ever sees or will appreciate because we're essentially ignorant to it—a lot like what happens with creative work, or business behind the scenes—and our world, where we have just grown accustomed to things working, and complaining when they don't because we lack the knowledge to do it ourselves.

We're both oblivious, for the most part, to what the other one wants or needs, and yet we're supposed to coexist and get along, and find a way through?!

And on that note...

How can something, as they repeatedly have said now, unforeseen if they've literally foreseen that something unforeseen is going to happen? Also, how can it be unforeseen if parts of it, which they're now calling bugs, actually does what they intentionally wanted it to do, but to ill effect?

I worked with devs too as a liaison between them and a state welfare agency getting a new computer system. They wanted to give us clean, wonderful code that never broke, but ultimately gave us nothing that we needed it to do, and we apparently wanted the entire universe when essentially we were asking for something basic, with little downtime, and the ability to right log entries and maybe keep track of documents and welfare payment amounts.

I really think they need someone at Steemit Inc who's not been staring starry eyed at C++ who speaks "normal folks" and might even know what it feels like to be the end user. Maybe. :)