i don't know about any of this. It all seems like an emotional response by the company to an emotional response to people who missed the sale. If you allow 3 minutes, then what about the people on the bubble of the 3 minute mark? You not going to satisfy everyone with this. I think it is what it is. The time, process was all clearly known up front. Its a first-come first-serve type of sale/event.

Sure, devs can make the front end a better experience. Like when the counter counted down to zero, it do not refresh the page, had to do it manually, a couple of times. Had to put vouchers in manually, which you don't have to do on the CL packs.

Other then some UI stuff, I don't think anything went wrong. these things go fast, everyone in crypto knows this.

on the flip side of all this, people bought into the presale in good faith with respect to the proposed supply of the promo card. packs are much much cheaper on the aftermarket then buying in game, so now, you are proposing reducing the value of the promo card with additional inflation to appease those who are basically just sad that they didn't get it. however, those who did get it, made a financial investment based on the parameters proposed up front. Now, to change those parameters, after the fact, would not be fair to those people.

If SPL wants to give money back to people because they feel bad for the people who feel sad, that is fine. But, do what you like, but don't change the economy of the promo card because of it.