Yeah, the same thing happened to me. Plugged in the packs and hit buy, and saw the bonus pack input appear after the fact. The fact the acknowledged this and implied they would make good, let people open tickets with the TXID, then basically reversed and stated it would be put to a vote is disappointing. This was a UI issue, and here you have documented proof. Some people are implying that people should have taken their time to let that dialog appear (assuming it would) when seconds counted is a bit disingenuous.