Temporary Downtime

in #smartsteem7 years ago (edited)

Smartsteem.com (@smartsteem and @smartmarket) were not available for around 4 hours due to a technical outage.

Everything has been resolved now and should be running normally again - including payment of balances and delegation-revenues.

Additionally, measures are taken to make sure that such an outage won't happen again.

Apologize for the downtime!

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Didn't recieve refund yet ! Your service is not yet wotking properly !🤔

Our service is working properly - it just takes time to catch up with the recent blocks ;)

Now its working properly !😉

helloo smartsteem i send 2 sbd but u not support me

Hmmm my balance is still not showing what it should, missing the rewards from yesterday

@dera123
What kind of rewards?

from selling votes.

again it's not working !

I didn't recieve any upvote or refund !

It's nice to hear about technical problems getting resolved

well, you're working hard. thank you.

Glad to hear you're back up. Came checking to see on some votes. Thanks for the update.

Добрый день. Час назад отправил 40 Steem к вам. Однако не получил ни голосов ни возврата Steem.

I'm not able to read russian - can you please comment in english?

Dear Sir, I sent 5 sbd but did not get any upvote form you.check please.thanks

Nothing to apologize important is you can fix the problem and we all get our votes later.
Thanks for the information and your service.

very happy to hear it, thanks for the information @smartsteem.

Thanks for sharing this news.

Thank you for information! I hope you can solve it as soon as possible.

Good day @smartsteem , i am using your service and looking into steembottracker.com but my username was not included on the list to be upvoted, see details : , sent 5 SBD for an upvote request.

@robin-ho Your bid will be executed in 1 hour as soon as smartsteem has 100% votingpower

ok.. thanks @therealwolf for the support.

Предыдущие стимы вернули, спасибо. Но опять такая же проблема.

Извините, что картинка маленькая была. Вот эта крупнее.

Получил назад 5,1 steem. Но 2 транзакции по 5 steem еще не хватает.

i sent you 5sbd and you informed me i will get upvote $ 10.5, but i just got $ 9.9. Why is that?

Thanks for update

Еще 2 оплаты не вернулись. Прошло более 10 часов.

Hello. I still don't get the votes or refund of this, after 18 hours.

2018-04-10_23-25-53.png

Sorry - your transfers got somehow stuck. You were refunded now - a bit was voted so I subtracted that.

Hi I've sent you 9 SBD and I missed it and I didn't send you the article link
Please send me my money.

I've added it to your balance - please withdraw it from Smartsteem.com

Hi had sent you 0.100Steem with URL through smartmarket 2hours a go but still not get vote nor return.
What is problem? Screen shot is as under:
Screenshot_20180412-153212.png

is there any problem today cos I just send some bids and it didn't register.