A refund would mean getting an upvote retracted and money back. In my case, the SBD was sent to the wrong bot so I never received the upvote! Considering randowhale1 is also owned by randowhale, it should be very possible if they choose to.
There are no refunds, period. If you send the incorrect amount or to @randowhale1 or @randowhalebonus (DO NOT SEND TO THIS ACCOUNT), consider it a donation.
I hope he can reconsider this situation and help you!
A refund would mean getting an upvote retracted and money back. In my case, the SBD was sent to the wrong bot so I never received the upvote! Considering randowhale1 is also owned by randowhale, it should be very possible if they choose to.
I'm just repeating what he said in this post: https://steemit.com/steemit/@randowhale/randowhale-is-now-only-1-steem-sbd-per-vote-spread-the-news
I hope he can reconsider this situation and help you!
Thanks! that clarified it :)