Introduction

The world has experience an inflated growth in technological advancements and thus has stimulated a lot of business transactions, Infact the global market has also been so busy over the years such that demand become's higher than supply for instance producers may not be able to deliver in time so to that effect, they may result to bending from their standard of operation, in order to meet up with time they might skip some vital operations of production thus yielding substandard products , another use case would be unavailability of of raw materials, then in order to meet with demands the producer would resolve with the use of face materials for production Let's say the consumer on the other hand realizes and asks for refunds this could start a dispute.
In this case one may result to go to court, but the question is is it worthy to take a 5 box dispute to court then get to spend more than that after wards and at the end maybe still loose the case, an economist wouldn't agree to that ; so in such case the consumer gets to suffer the lose.
What if I told you there is a platform, (which some might call an insurance plan) whose soul aim is to resolve all kinds of dispute no mater how small is involved
I present to you kleros

Kleros is a decentralized application built on ethereum who's aim is to provide efficient, reliable, fast, secure and affordable arbitration to any kind of dispute there is. This platform gets in touch with users who need resolution to their dispute, using juror Who have been tested and proven of its capabilities of fairly settling disputes.

Let's go a bit deep; a first I myself wonderd how such a delicate service could be done so cheap and easy ontil I was enlightened to know that Kleros uses a mechanism (technology) similar to that of a game theorists, Thomas Schelling who developed the concept of the "popular" SCHELLING COIN which is mostly known as the FOCAL POINT which was mostly utilised by people who have a business or the other to do but maybe are not really having good connection and mostly for individuals who have little or no trust amongst them selves and also used for prediction purposes but in this case Kleros have a greater modified update from the SCHELLING POINT system.

Kleros resolution

Kleros here comes in as an arbitratin protocol made up expirenced sub courts.

The idea is that the contract creator will select the type of court specialized on the subject matter of their contract
Below are some of the courts available for selection;

sourced from white paper

After the evidence that lead to the dispute is being properly and carefully assessed by the juros ,the vote to a resolution and the Kleros smart contract verifies that this matches the commitment and code of conduct of the platform then comes to a final resolution.

Let's take a use case;

Tom and Dick are long time business partners and along the Way , Tom tries to be smarter that Dick but Dick was equally smart enough to ensure his contact with Kleros now Kleros comes in as an arbitrator then using a server expirenced and qualified jurors (who will vote for a possible outcome in other to resolve the dispute) as well as bringing the dispute to an end.

Who are this jurors and how are the selected;

Users who are specialized and having interest in serving as a juror at Kleros will have to invest with a token called PINAKION (PNK)
The probability of getting better choosen as a juror Is also based on the ammount of token deposited by a juror.

In the resolution process it might require for parties to disclose privileged information With the jurors but the risk of insecurity is not a problem because the information is protected in the blockchain it can also be done by using asymmetric encryption Such that only the juros receive the text is the contractor .

Attack /Bribe resistance

One might think that bribing a small Juror us easy, yes it could be easy , practically user a fund of spending so much to bribe jurors but sadly at the end still have to loose the case .in this case this would not be possible where more than half half of the token holders are controlled by honest parties who don't accept bribes, even If a party is capable of buying half the token It doesn't that the can because it is fairly distributed. The tokens will be dynamically priced on exchange , should on party buy a significant part , the price will go up due to the market Depth making it increasingly more costly to acquire tokens.

When a juror start in the general court, it follows the path of the Specific sub-court According to their skilskills (each sub-court Has some specific features regarding policies, session, time, number of drawn jury members and tokens activated

Arbitration fees

Juros are duly compensated for their services and attacks from spamming system is avoided . Eagch jurors will be paid a fee determined by the sub-court Where the dispute is resolved, here the arbitrable smart contract will determine which party the arbitration fees, for instance it could be the part creating the dispute or rather the appealing party may be made to pay the fees which is by the way relatively affordable in both cases and this will sometimes arouse a juror to want to work in more that one sub-court to get more arbitration fees.
Like I said earlier, the good part is that arbitration fees is relatively low compared to the charge that will be likely gotten Somewhere else so small business as well as large cooperation can equally benefit from it.

Kleros appeal and incentive are a tool for ensuring fairness
If it occurs that at the end where a verdict has been made but the parties are still not satisfied with the resolution, it or they can still that the dispute be ruled again; here the number of jurors handling the case is double and an additional juror is added this incetivised juror will have to disclose their reasons for agreeing on a particular result so the appealer will be convinced that the verdict it got is the best for them. The juror rules dispute to get arbitration fees so there are incentivesed to rule honestly because at the end if a dispute resolution jurors who voted incoherently with the group will have to loose tokens which willvin turn be given to the coherent jurors (the jurors are properly compensated in order to ensure that they don't bend from what is right) so now a good juror will be separated from a bad juror.
E.g : if a juror keeps on voting incoherently i.e the percentage of its incoherent vote is greater then it's coherent rule , then it would be clear that such juror is not going with the standard so this in turn forces fairness in the kleros arbitration system.

Let see how a small business firm would be able benefits from this project;

Due to high cost of taking cases to court small business firm couldn't afford to pay for loses if small transactions but Kleros brought even small business firms into the system by reducing the cost (charges).

Let's take a use case;

A small business operator John who operates an online store of small electrical appliances made a transaction a customer at a specified cost, and the mode f the contract was pay at delivery, but on delivery but on delivery the buyer claims that he can't pay the agreed amount for the appliance and a dispute arises, thanks to the existence is Kleros , the business was insured with Kleros now John appeals to kleros and at the end the dispute is resolved amicably.

In Kleros big shots like eBay, Etsy, Amazon etc
Are not left out,

Let's see a use case;

Let's use amazon, amazon as a big name plans to improve on the looks of their site, the higher one if the best designer's around the globe fit the task and being a big name it's transactions will be heavy and bounty .After few weeks of hard work the designer sends the work To the company but the company refuses to pay saying the had hired someother Designer To handle the work, this results in a dispute, but if the transaction was backed up with Kleros, the dispute would be resolved amicably such that both parties are evenly treated.

Conclusion

In conclusion I would still say that amongst Any human transactions, there is always an element that is capable of propelling dispute which could be evitable but in a case were it arises, Kleros With the use of game theory and blockchain To see you an arbitration protocol is here to resolve all kinds of dispute kleros is available for the reach and it's affordable for the growing, to serve "justice to the unjust "
Below is a summary of Kleros arbitration protocol