There is a simple rule: it's impossible to use a mechanism fully since the very beginning because many issues appear and you don't understand how to manage it. We are ready to offer you the answers for some of such issues and hope that it will help you to utilize the project in a better way.
If you have other questions contact the support team. Anyway you should remember that Nexty's project works hard to create one of the most useful and simple cryptocurrency platforms.
Website - https://nexty.io/
ANN - https://bitcointalk.org/index.php?topic=2498919
Whitepaper - https://nexty.io/nexty-whitepaper.pdf
Yellow paper - https://github.com/nextyio/yellowpaper/blob/master/Paper.pdf
Facebook - https://facebook.com/nextycoin
Twitter - https://twitter.com/nextyio
Telegram - https://t.me/nexty_io
What's wrong with you?
Here are the most typical issues – the support team receives plenty of questions but these problems are the most frequent.
- Some of users can't login on website and don't understand how to use their accounts. Tha fact is Nexty no longer allows to log in on the official site. This feature will be available on apps.nexty.io but it's necessary to be waiting for the 21th of June. This day is going to be a very important in the Nexty's history because developers' team will present the dApps.
- Probably you don't realize how many apps have released by the project. There are three released applications by June 2018: Wallet application for iOS, the same one for Android and Web wallet apps.
- You wanted to join Smart Staking Program but something went wrong. Don't be worry because the opportunity to take part in this feature will be available for non-ICO holders on June 21, 2018. As you already know, dApps will be presented and now apps.nexty.io is being upgraded into dApps.
- Also many ICO-holders complained about submitting a wrong wallet to claim Bounty. They had submitted Web wallet it hadn't been available. Keep calm and follow these three steps: change your wallet to get your benefits BEFORE token distribution, contact Nexty's support team and state about the change and re-submit the article or video with new wallet. The second step is necessary and if you pass it you won't be able to submit another wallet.
- One of the most popular questions is how to back up wallet applications. There is a detailed instruction on how to do it and it was posted on Nexty's social media. It consists of two parts (back up and restore) and 6 steps. The whole process takes approximately 5 minutes – it's very easy and doesn't need a specialist's support. First you should understand that backup of your wallet applications is not optional. You must restore wallet apps because it is a decentralized system that is directly controlled by users. If you lose your password you won't be able to recover it as 2FA code.
- If your startup doesn't belong to e-commercial field you can still participate in Nexty's program of supporting prospective projects. However, e-commerce startups would benefit more from Nexty ecosystem.
We hope these answers will help you to get much more advantages of the platform. Utilize the main features of the platform – Instant Transfer and Zero Fee technologies – and invite new users to the project.
Jelly_Bean
https://bitcointalk.org/index.php?action=profile;u=1398371
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