OK, finally I confirm that the problem is due to simultaneous importing too many keys. It is a bug of cli_wallet. The bug occurs when you import too many keys (not sure the exact number that triggers the bug) at once. I have to import the keys (200+) one by one, in order to claim my stake. I guess similar bug exists in the GUI web wallet too.
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That bug should have been fixed on the new GUI with the new bloom filter update.
will there be desktop apps that work before the update takes place? or must i use this web wallet?. I can't seem to find an option to import existing muse wallet in this web wallet
If your funds are already held in the desktop client then you are fine. You will be able to import your wallet/keys into the new muse when it launches.
You only need to use the web wallet if your funds are currently on an exchange. The only way out of exchanges are with the web wallet!