I am trying to find the right word in english or spanish or italian because "SORRY "is not enough, "LO SIENTO" is not enough "MI DISPIACE" is not enough.
You did your best reporting the stolen phone and the scam.
Now you have to continue to be strong as you usually are.
Is not easy, but I am 100% sure you will.
Try to think about this calamity as a character building moment.
I know you will transform the energy of tension, stress and disappointment to an enlightening determination to go for your next goals and dreams.
because this is exactly what you have done since you were 14 years old.
Big hug
Un fuerte abrazo.