Hello @chbartist!

The three guidelines that you indicate in your publication, the study, leave the comfort zone, and be honest.

The study gives us applicable tools for conflict resolution, to improve and to create. The more knowledge we have, the greater our field of action will be.

Leaving the comfort zone challenges us to maintain alertness, where we must generate constant effort that allows us to maintain control, guaranteeing the efficiency of actions, controlling errors, and knowing new capabilities that we did not know before.

Being honest, with the people around us and with oneself, knowing when we are not going to be able to fulfill the assignment with the quality standard that represents us, at that moment it is better to let the opportunity pass for another moment where it can be faced the challenge with a guarantee of success