Yeah, the whole negotiation thing is a joke. Especially when you know they already have their minds made up. Unfortunately, there isn't much we can do at this point. We are still far better off than most of the population. We just got some "downers" for the first time this year to help our dog when she travels. We started her off with a half of one and it seemed to help a little. We might need to bump it up next time we take her camping.