Hi taylorleigh1111, sorry but we do not have any access to that app so you will have to contact the company in the end user license agreement (google play also has their contact info i think). i bet their node is just offline or something.

as for a faucet (creates your account for free), you can easily create an account using the web wallet or light client Bitshares wallet located here:
https://github.com/bitshares/bitshares-ui/releases