Sort:  

Oh definitely! Any anonymous feedback is a plus. People are more inclined to say how they feel then. If it's good, or bad. The last service I ran, there was an anon feedback box I set up. Very interesting it was to be honest!

I can imagine it was quite interesting!

It was. I often got in to notes like, "Bring Jim back, you suck" Jim being the last IT guy they had, haha