I never actually used Airbnb but I did use Couchsurfing a lot. One time I was in Sri Lanka, I decided to stay with a host who had hundreds of positive reviews. But the guy was actually charging for everything from food to the toilet paper (which is not really the spirit of Couchsurfing). I was more sad about the false advertising than the fact that I was charged for all of that and that the place was far from clean.
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I have never couch surfed, but as far as I know the point is being able to stay over for free to then offer your own "couch" in the future, charging for toilet paper kind of goes against the main idea haha