The reason behind someone's anger or meanness is usually a good one. It's hard to not take their mood personally that's for sure. I'm glad the husband came back to let you know the reason - it was a good lesson!

I worked at a hospital for many many years and had to deal with some of the nastiest people. But I always had to keep in mind that they were not in a good place mentally due to their physical ailment. I tried not to take it personally, although I failed at times.

Then there are just plain mean people who are mean just because they take pleasure in it. Can't do much about them.

Good post! Food for thought!