It happens sometimes on Steem. The best thing to do is asking the person why they down voted and try to understand them and try to see if we can change their mind if we disagree with them. Also, the reward has been return to the reward pool.
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How do I find out who did it?
As for comment about being returned to the reward pool, are you saying the victim, if he truly was blameless, loses his money, or that it is given back to him?
Sorry, but I think you were presuming I would understand more than I do.