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RE: Discussion: Why are new users not sticking around?

in #hive4 years ago

Good question. I was wondering the same thing: so many new accounts but no uptick in users. That's why I even questioned if these accounts are real.
I can come up with 2 reasons on the spot:

  • Hive is a little confusing, even with peakd, and newbies don't find their way to the proper Discord to ask for help.

  • Not being able to properly interact because of a lack of rc makes the first impression frustrating.

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Feels like we need integrated chat and help. Like, if you're on peakd.com and you haven't worked out how to proceed, it should strongly direct you to somewhere you can ask existing Hivers for help. Without needing to log in.

Also, more delegated Hive Power for new accounts.

If anything, peakd is more intuitive than hive.blog. Peakd is the worst name ever though, seriously!

I remember how bad the experience was when I joined and had less than 50 HP to work with.

Lack of RC should not have to be an issue. There are plenty of people who will delegate to new accounts. Only needs a few HP. People can apply to @giftgiver.

But nobody being new will know about that, no? Or how to go about it?

How about a bot that comments on posts or does a transfer message to new users with no HP? There are other bots that welcome them.

That's an idea to be had. Another thing to add to the to do list.

I would hope someone could help to set it up. We cannot afford to lose users just because they cannot get a delegation.

Lack of RC is certainly true! I need to look into the Hive referral program more as there is potential there!

So far I have delegated 25 HP to new users when I found them in a Discord complaining. That is a high hurdle for a new user.
I remember that the experience was terrible when I joined and had less than 50 HP.