This is really interesting. I, too, would have never thought that a part that is advertised for a certain model will not fit said model. That's really crazy. I'm glad you got it worked out AND had a good experience. That isn't very common these days...
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It's about their reputation and it means money for them, so it's in their best interest to resolve the situation and find a solution. I was indeed lucky as the guy was extremely helpful and not only found me the right product to buy, but he also made arrangements for the listing to be corrected, avoiding this way other incidents.