I had my computer cleaned about a month ago and it really makes me nervous. It's a really scary process for me, opening my computer, changing parts inside, cleaning it, etc. Because if they make a mistake and I can't somehow prove that they are the ones at fault, it will take too long and I might end up with a broken computer. I certainly don't want that. I hope you can install your new battery properly and that you will continue to use your computer for many years. I think I'm going to get a new battery soon because mine is not working so well hahaha.
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I understand your feelings and I would be nervous too but this was done in my home, in front of me by someone who's doing this every single day as that's his job. I also trust him, he would never do any harm. Now I know changing the battery is not complicated but you need the right tools, which I don't have.
I had my keyboard repainted last year and waited till the warranty expires to be able to give it to my tech guy. I did not trust the service provider. Better safe than sorry.
You are absolutely right. Being safe is more important than anything else. That's why I always try to go to the same place and try to make them trust me and make them be trustworthy.