It's a fast-paced industry and there's little room for error, that's for sure, but when things go wrong, supply chains break down and that costs a lot of money, so... yes, mistakes, errors, and failures are not welcome.
It is so Galen one of my younger brothers is a rake in the USA, and he tells me that if the company does not meet delivery times and that depends on them and the weather and so many factors, consequently, it loses customers. In fact, they may lose the trust that customers and end users have placed in them.
There's many variables that can delay transport, but customers don't want to hear any of them; humans seem to have lost their sense of understanding at times I think, although with transport it has more to do with money, and therefore greed, I guess.
The administrative principle is fulfilled, and companies are impersonal (they care very little about the human condition) they are only happy with the cost-benefit and who is at the top having it all .... Elites ... as well as those who manage everything in the world, including social networks.