I'm really sorry to read the disappointment that some members of the community may feel, especially as you say that many took their money with effort to invest it and that now it is behind schedule.
I understand very well and as a consumer (also being that I invested in HK) I feel the same frustration and that these are situations in which we cannot take an active part to help solve.
However also and as I discovered this year, the issue of cryptocurrencies is to be patient, of course and in this case when a planning has been failed it is to be expected that the community will feel down but I like to think that the community that is is forming around Hash Kings is made with people who love money and weed.
It is not justified that taking into account the channels and options to improve communication sometimes fail, but let's face it. Who have not ever gone wrong?
At this point you can feel the frustration that 1 game has not been released and the other side of the coin is the HK team frustrated because they could not meet thousands of users.
In my opinion, this setback generates union and empathy to recognize failures that help improve the project.
Come on, I know that nobody wants to lose their money and beyond that we want to multiply it here.
We have all walked the path, we are just waiting for the awards.
This isn't about patience. I think in general the community, myself included has been very, very patient. Delays are expected but stringing people along and not being 100% upfront at the beginning (I found out some info yesterday that was not disclosed to members and absolutely would have effected my purchasing decision) is a major issue.
For instance it would have been good to know that HK is being treated like a hobby and not a business before making purchases. That in itself is not necessarily a problem but is information that should have been disclosed from the get go. Dan has often used the fact that he is working (a day job) as an excuse for not getting things done. If he is that busy why not hire another developer to fulfill purchases customers made months ago? It's not like this is a free game. The whole "I gotta work" thing is invalid after people have paid hk already.
As a freelancer I have learned to juggle multiple jobs/ assignments at once and never once used one job as an excuse to not finish a different assignment. If there are delays or I am late in delivering I do everything I can to make it right and take full responsibility if I screw up. I don't blame my other workloads because it is my responsibility to deliver as promised on time. If I overbooked or am too "busy" that is 100% on me, not the client.
I am not expecting perfection nor did I imply that. Everyone makes mistakes and at lest one person on the AL gaming side (that I personally corresponded with)admitted to all of what I said and are actively working on fixing it.This is fantastic and I look forward to seeing more progress.
"In my opinion, this setback generates union and empathy to recognize failures that help improve the project."
I hope so. I really hope this is a learning experience that benefits the community. Time will tell.
This post , even though some may disagree with my opinions, has implemented changes for the better and validated many people who felt and were abandoned. That is progress.