My first experience with LEO was their threads, and it wasn't exactly the greatest. I think they're trying too hard to compete with web2 instead of looking for ways to innovate and stand out.
Sorry to hear they're dragging things out in getting you your HBD.
On a brighter note, you got a good deal on that divisible Silver round. I've seen those go for $5 over spot easily. Congrats!
Oh, that's great news then! I'm sure I will get my funds eventually.