ive seen many older accounts get tired of the situation and leave .. I don't know your friend's situation so I cant speak with any confidence on it... but I really hate to see people giving up because they think there is no hope.
I wish there was just a blanket solution to it all, but humanity is anything but easy to solve.
and Hive is just a microcosm of the world at large.
sometimes we just need a break and then we come back with a different mindset and new energy.