I just don't get why countries like Thailand and Vietnam, who have considerably less money than USA especially a rich state like California, do it so much better. Suvanabhumi airport in Bangkok, is the busiest airport in all of South East Asia yet everything simply works and is streamlined. You also get much better and friendlier customer service even though you are not speaking the local language. That was the biggest issue I had with LAX, being friendly is free but apparently that is too much to ask of the people that were working there. I don't get it, it seems like their own days would be happier if they were just happy also.
I just don't get why countries like Thailand and Vietnam, who have considerably less money than USA especially a rich state like California, do it so much better. Suvanabhumi airport in Bangkok, is the busiest airport in all of South East Asia yet everything simply works and is streamlined. You also get much better and friendlier customer service even though you are not speaking the local language. That was the biggest issue I had with LAX, being friendly is free but apparently that is too much to ask of the people that were working there. I don't get it, it seems like their own days would be happier if they were just happy also.