Many people don't understand and can't understand because humans we always judge with face value as you rightly said. We always assume we know everything or have things figured out until we understand the story. We all go through things. Life is life. We all have a part to play to make life easier for others and ourselves.
We all go through stuff and we shouldn't assume others are not going through things. Life happens and we just have to live life and focus on doing good. Thanks for this.