I honestly think it is great that today telemedicine has advanced so far, thanks to the pandemic there have been advances and new tools to make life easier for patients. In addition to improving the health system in a certain way, avoiding the accumulation of waiting patients and thus be able to provide the best care to those who really need it.
Many waiting rooms are filled in a hospital for things that are not an emergency or urgency, are discomforts or symptoms that can be treated from home, such as a common cold, of course, in this case a common cold should be studied for being catalogued as the main sign of covid-19. But what I want to get at is that many people go to clinics collapsing from something that most probably does not warrant going.
You are right.